Effective Date: 23/05/2025

Thank you for shopping with Maplefern Kitchen. We aim to ensure timely and reliable delivery of our hot sauces. Please review our shipping policy below.

Processing Time Orders are typically processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times vary based on location and chosen shipping method.

• Standard Shipping: 5-7 business days
• Express Shipping: 2-3 business days
  

Please note that delivery times are estimates and may be subject to carrier delays beyond our control.

International Shipping  International shipping rates and estimated delivery times will be displayed at checkout. Customers are responsible for any customs duties, taxes, or fees incurred.

Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 24-48 hours for tracking updates to reflect.

Lost or Delayed Shipments If your order has not arrived within the estimated delivery time, please check your tracking information. If there is a significant delay, contact the shipping carrier. If further assistance is needed, reach out to us at info@sabarac.com

Damaged or Incorrect Orders If your order arrives damaged or incorrect, please follow the guidelines in our Return & Refund Policy for assistance.

For any shipping-related inquiries, please contact us at sauceboss@maplefernkitchen.com

Thank you for choosing Maplefern Kitchen. We appreciate your business.